Privacy Policy
Introduction
At Fix My Device, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services, including printer support, antivirus assistance, and computer performance optimization.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details or other payment information for transaction purposes.
- Technical Information: Device information, IP address, operating system details, and other technical data related to the services you use.
Non-Personal Information
We may also collect non-personal information such as:
- Usage data related to how you interact with our services.
- Cookies and tracking technologies to enhance user experience and improve our services.
How We Use Your Information
Providing Services
- To deliver and manage our printer, antivirus, and computer support services.
- To communicate with you regarding service updates, technical issues, and customer support inquiries.
Improving Services
- To enhance and personalize your experience with our services.
- To analyze usage patterns and improve our service offerings.
Security and Compliance
- To protect against fraud, unauthorized access, or misuse of our services.
- To comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, technical support partners, and data storage providers. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
You have the right to:
- Access, correct, or delete your personal information held by us.
- Withdraw consent to the processing of your personal information at any time.
- Lodge a complaint with a data protection authority if you believe your privacy rights have been violated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fix My Device Email: help@fixmydeviceonline.com Phone: +1 818-392-4283